Question 1

What is Althea?

Accepted Answer

Althea is an all-in-one academic hub designed to streamline every aspect of student life. It integrates course materials, timetables, AI-powered study tools, and a community feed into a single, easy-to-use platform, accessible on [web and mobile](#mobile-app).

Question 2

Who can use Althea?

Accepted Answer

Althea is designed for students and academic staff (lecturers, course representatives) at participating educational institutions. A valid school-issued email address is typically required to create an account and access your institution's specific resources.

Question 3

How do I get my programme added to Althea?

Accepted Answer

If your programme is not yet on Althea, your designated Course Representative or a faculty member can apply to have it added. They can do this by visiting the ['Register Your Programme' page](/register-programme) on our website and submitting the required details for review.

Question 4

How do I sign up for Althea?

Accepted Answer

You can sign up by visiting our [signup page](/signup) and following the multi-step process. You'll start by selecting your institution, which will then guide you through selecting your college, programme, and year level before you enter your personal details.

Question 5

I forgot my password. How do I reset it?

Accepted Answer

On the [login page](/login), click the 'Forgot Password?' link. You will be prompted to enter your school email address. If an account is associated with that email, we will send you a secure link to reset your password.

Question 6

Can I change the email address on my account?

Accepted Answer

For security and verification purposes, your account is permanently tied to the school email address you used during signup. This cannot be changed.

Question 7

How do I update my profile information?

Accepted Answer

You can update your display name, profile picture (avatar), and phone number in the ['Settings' page](/settings). Your core academic information (school, programme, etc.) is locked after registration to ensure accuracy.

Question 8

What kind of resources can I find in the 'Course Materials' section?

Accepted Answer

The ['Course Materials' section](/courses) contains both 'Lecture Resources' (uploaded by lecturers/reps, like slides, official notes) and 'Community Resources' (shared by fellow students, like study guides, past questions). All resources are tagged for easy searching.

Question 9

How do I add a resource to a course?

Accepted Answer

Navigate to the specific [course page](/courses) you want to contribute to. You will see an 'Add Resource' button. From there, you can upload your file, give it a name, and assign a relevant tag (like 'Notes' or 'Past Question'). All student uploads are automatically placed in the 'Community Resources' section.

Question 10

Can I have multiple timetables?

Accepted Answer

Yes! You can create and manage multiple timetables from the ['Timetables' page](/timetables). This is useful for having a standard weekly schedule, a separate schedule for exam revision week, or any other custom schedule you need.

Question 11

What's the difference between a Timetable event and an Upcoming Course Event?

Accepted Answer

A [Timetable event](/timetables) is part of your recurring weekly schedule (e.g., 'CSCI-3100 Lecture every Monday at 9 AM'). An 'Upcoming Course Event' on your [Dashboard](/dashboard) is a specific, dated event like an assignment deadline, a quiz on a particular day, or a one-time study session. You can easily create an upcoming event based on a timetable slot.

Question 12

How do I report inappropriate content?

Accepted Answer

Most user-generated content (like posts on the [Feed](/feed), comments, or community resources) will have a 'Report' option, often indicated by a flag icon. Clicking this will open a form where you can specify the reason for the report. These reports are reviewed by Course Representatives and/or system administrators.

Question 13

What are the benefits of using the mobile app?

Accepted Answer

The Althea mobile app provides the best experience with exclusive features like instant push notifications for deadlines and feed activity, offline access to your key documents, and powerful AI-powered study tools. [Download it from the Play Store](https://play.google.com/store/apps/details?id=com.lumtechx.alt&hl=en).

Question 14

How does the AI Quiz Generation work?

Accepted Answer

Our AI, 'Altie', can analyze content you provide—such as uploaded lecture notes, pasted text, or even the transcript of a YouTube video—and automatically generate a quiz to help you study. You can choose from multiple question types like MCQs, True/False, and more to actively test your knowledge.

Question 15

Is my data used to train the AI?

Accepted Answer

No. The content you provide for quiz generation is processed to create questions for you but is not used to train our AI models. Your privacy and the confidentiality of your study materials are a top priority. Please refer to our [Privacy Policy](/policies/privacy) for more details.

Question 16

How do I enable notifications on my phone?

Accepted Answer

When you first log into the mobile app, you will be prompted to allow notifications. If you initially decline, you can always enable them later in your phone's system settings for the Althea app. You can also manage notification preferences in the [Settings page](/settings) of the app.

Frequently Asked Questions

General Questions

Account & Profile

Features & Functionality

Mobile App & AI Features